Atlassian Intelligence answers in the virtual service agent
Automatically respond to your customers using the virtual service agent, your knowledge base, and Atlassian Intelligence.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Atlassian Intelligence features in Jira Service Management
Learn how to use Atlassian Intelligence features in Jira Service Management to streamline your work
Create request types using Atlassian Intelligence
Find out how to use Atlassian Intelligence to suggest what types of requests you could create.
Suggest fields using Atlassian Intelligence
Find out how to use Atlassian Intelligence to suggest fields to add to request forms.
Summarize work item details using Atlassian Intelligence
How to use Atlassian Intelligence to quickly generate a summary of the description and comments on a work item.
View customer sentiment on work items
Show customer sentiment on work items to quickly understand how your customers are feeling.