Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Add additional external asset platform fields
This article refers to additional custom fields for asset management apps sourced through Apps in Jira Marketplace.
For how to add custom fields for Assets in Jira Service Management instead, see this article.
The ‘External Assets Platform’ custom field and related APIs have been deprecated and will be shut down on 31 December 2024. See the Community Post for more details.
You can link multiple assets on a single request by adding additional asset fields.
You must have an asset management app and be a Jira admin to add additional asset fields.
To add additional asset fields:
Go to Settings () > Issues.
Click Add custom field.
Find and select the External assets platform field.
Select Next.
Enter a name and optional description.
Select Create.
Select the screens you want this field to appear in.
Scroll down and click Update.
Note: Every app is different - check the apps' documentation for information on how to connect the asset management app to the field.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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