Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Edit queues
You can drag and drop your queues in the sidebar to order them, or edit a queue to change its name, requests filtered and columns that appear.
To edit a queue:
From your service project, go to Queues.
Select the queue you want to edit.
Select > Edit queue.
Edit Name, Issues to show, Columns. Note that you will see a live preview of the updated issues that appear in this queue as you edit it.
Select Save to confirm your changes.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Last modified on Jun 3, 2021
Cached at 7:43 AM on Aug 2, 2021 |
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