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Edit queues

You can drag and drop your queues in the sidebar to order them, or edit a queue to change its name, requests filtered and columns that appear.

To edit a queue:

  1. From your service project, go to Queues.

  2. Select the queue you want to edit.

  3. Select > Edit queue.

  4. Edit Name, Issues to show, Columns. Note that you will see a live preview of the updated issues that appear in this queue as you edit it.

  5. Click Save to confirm your changes.


This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Nov 9, 2020
Cached at 9:31 PM on Apr 13, 2021 |

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