• Products
  • Get started
  • Documentation
  • Resources

Edit queues

You can drag and drop your queues in the sidebar to order them, or edit a queue to change its name, requests filtered and columns that appear.

To edit a queue:

  1. From your service project, go to Queues.

  2. Select the queue you want to edit.

  3. Select > Edit queue.

  4. Edit Name, Issues to show, Columns. Note that you will see a live preview of the updated issues that appear in this queue as you edit it.

  5. Select Save to confirm your changes.


This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Jun 3, 2021
Cached at 10:08 PM on Oct 20, 2021 |

Additional Help