Summarize a work item's details using Atlassian Intelligence
Find out how to use Atlassian Intelligence to quickly generate a summary of the description and comments on a work item.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Work on customer requests
Learn the different tools you can use while working on a customer requests.
Draft replies for your customers using Atlassian Intelligence
Find out how to use Atlassian Intelligence to draft replies for your customers in seconds.
About suggestions on work items
Find out how to use Atlassian Intelligence to power suggestions work items. Suggestions give necessary context about a work item and recommend next actions.
Raise a request on behalf of a customer
Learn how to raise a request on behalf of your customer.
What are request participants?
Request participants are people who agents or customers have shared a request with.
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