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What does the integration offer?
has a webhook integration with . Use the integration to send incidents to 's API with detailed information. acts as a dispatcher for alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
How does the integration work?
When an availability or performance alert is created in , an alert is created in automatically through the integration.
When the status of the alert is sent to as "0", related alert is also closed in .
Set up the integration
is an API-based integration. Setting it up involves the following steps:
Add an integration in
Configure the integration in
Add an AlertSite UXM integration
To add an integration in , complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the endpoint URL.
You will use this URL while configuring the integration in later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in AlertSite UXM
To configure the integration of with , complete the following steps:
Log into AlertSite UXM.
Select Alerts > Alert Recipients.
Select New Recipient.
Optional: Enter a name.
Paste the API URL copied previously from into Recipient.
Select “POST request to web server" for Mode.
Submit the form.
Select the new alert recipient from the Alert Recipients list.
Select Alert Recipient Details > Edit Recipient.
Go to the Availability Alerts tab.
Select Alert whenever an error clears check if you want AlertSite to close your alerts.
Submit the form.
Sample payload sent from AlertSite UXM
Create Alert payload
Read more about AlertSite’s alert data fields.
parses the payload as follows: