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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Go to your queues

Any requests sent to your service project appears in your queues. Your service project comes with default queues, but you can configure them to your needs.

To go to your queues:

  1. From your service project, go to Queues.

  2. Use the sidebar to switch between queues.

If a customer’s request matches a queue’s filters, you’ll see its details.

Additional Help