• Products
  • Get started
  • Documentation
  • Resources

Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Managing service requests in your IT service project

Effective service request management reduces the bureaucracy and cost of maintaining IT services.

Jira Service Managementprovides default workflows for your IT service teams. As a project or Jira admin, you can customize these workflows to meet your team's business requirements.

Additional Help