Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Working on bug reports with Jira Software teams

What workflow helps service project agents resolve bugs?
Learn about the workflow that is associated with the bug issue type.
What are the advantages of sharing custom fields?
Learn how sharing fields between Jira Service Management and Jira Software can help you.
What can I do to improve the way customers report bugs?
Tips for improving the bug reporting experience in your portal.
How agents and development team work on bug reports together
Service project agents in Jira Service Management and developers in Jira Software can work together to resolve issues.
Add a step to involve the development team in resolving bugs
By changing your workflow, you can involve your development team in resolving bugs.
Customize the workflow for bugs
You can customize the default workflow for bugs to suit the needs of your teams.

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Jira Service Management Support

Jira Automation docs have moved

Working on bug reports with Jira Software teams

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