• Products
  • Get started
  • Documentation
  • Resources

Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Use your knowledge base to help customers self-service

Jira Service Management’s knowledge base, powered by Confluence, lets you to write and share articles that help your team and customers quickly find the answers they need. Your team can resolve common issues even before a request is raised by surfacing the relevant articles in the right channels.

Additional Help