Customize your portal
As a space admin, you can:
change the name of your portal
welcome customers with an introduction
add your company's logo to reflect its brand, and
in a Legacy help center, add announcements to your portal.
To edit portal details:
Next to the name of your space in the sidebar, select More actions (•••), then Space settings > Channels & self service > Portal.
Edit the Portal name and Introduction text fields as needed. To add a logo, select Add logo.
Select Save.
The portal logo will appear in notifications sent from your service space. Accepted formats for the logo are JPEG, GIF, and PNG, with a recommended size of 50X50 pixels.
Your portal logo is different from your space avatar. Your space avatar appears within your service space to your team, while your portal logo appears in your customer-facing help centers and the portal.
In a Modern help center, portal pages can be customized directly in the help center editor, where you can change the page layout and add or arrange components. Learn how to customize portal pages.
Your portal inherits its URL, banner, button and link colours from the help center it is nested in. You can modify these by customizing the respective help center(s).
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