Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Dive into customer service management and explore how you can add and manage detailed information about your customers and the organizations they’re a part of. Then use those details across Jira Service Management to better understand the unique needs and concerns of each individual customer.
What is customer service management?
Learn about the customer service management features in Jira Service Management.
Manage customer detail fields
Create editable detail fields for your customer profiles to add context for improved customer service.
Manage organization detail fields
Create editable detail fields for your organizations to add context for improved customer service.
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