Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Queues allow requests to be easily managed by your team.
How are queues used in Jira Service Management?
Queues are used to better manage service requests.
Raise a request to put into your queues
If you don't have any requests in your queues, make one.
Go to your queues
Find out how to get to your queues.
Create a new queue in Jira Service Management
New queues can be created to meet your business needs.
Was this helpful?