Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Queues allow requests to be easily managed by your team.
How are queues used in Jira Service Management?
Queues are used to better manage service requests.
Raise a request to put into your queues
If you don't have any requests in your queues, make one.
Go to your queues
Find out how to get to your queues.
Create a new queue in Jira Service Management
New queues can be created to meet your business needs.
Arrange queues into groups to prioritize work for your team
Queues can be arranged into groups to help prioritize work for your teams in a service project.
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