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Customize your service request workflows

Default service request workflows can be customized to suit your specific business requirements. To customize a service request workflow:

  1. From your service project, select Project settings > Workflows.

  2. Select the edit icon () for the required service request workflow.

  3. Edit the workflow to add or remove steps and transitions.

Learn more about editing workflows.


Last modified on Nov 9, 2020
Cached at 10:53 PM on Oct 20, 2021 |

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