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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Add, edit, or delete comments

Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.

To add, edit, or delete comments that are attached to an object, you must have permission to edit that object.

To add a comment:

  1. From your service project, go to Insight > Object schemas.

  2. Select an object schema and an object type.

  3. Select an object.

  4. Select Activity at the bottom of the object overview page, and then select Comments.

  5. Select Comment and enter your comment in the text box, then select Add.

To edit a comment:

  1. From your service project, go to Insight > Object schemas.

  2. Select an object schema and an object type.

  3. Select an object.

  4. Select Activity at the bottom of the object overview page, and then select Comments.

  5. Hover over the comment you wish to edit and click on theicon.

To delete a comment:

  1. From your service project, go to Insight > Object schemas.

  2. Select an object schema and an object type.

  3. Select an object.

  4. Select Activity at the bottom of the object overview page, and then select Comments.

  5. Hover over the comment you wish to delete and click on theicon.

Additional Help