Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Add, edit, or delete comments
Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.
To add, edit, or delete comments that are attached to an object, you must have permission to edit that object.
To add a comment:
From your service project, go to Insight > Object schemas.
Select an object schema and an object type.
Select an object.
Select Activity at the bottom of the object overview page, and then select Comments.
Select Comment and enter your comment in the text box, then select Add.
To edit a comment:
From your service project, go to Insight > Object schemas.
Select an object schema and an object type.
Select an object.
Select Activity at the bottom of the object overview page, and then select Comments.
Hover over the comment you wish to edit and click on theicon.
To delete a comment:
From your service project, go to Insight > Object schemas.
Select an object schema and an object type.
Select an object.
Select Activity at the bottom of the object overview page, and then select Comments.
Hover over the comment you wish to delete and click on theicon.
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