Fresh terminology for automation rules and components

An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation

What is language support?

When you create a service space your service space displays in the default language inherited from your Jira site.

To meet your customer's language preferences, you can add multiple languages to a service space. This translates the language to their preferred language in portals and help centers.

You can translate your:

  • portal, including announcements, field names, and portal name

  • request types

  • customer notifications

  • email templates

  • help centers, including name, home page title, announcements, and login message

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