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Jira Service Management recently added a new version of Automation that boasts a variety of upgraded capabilities, including:
Automation rules can now work across different Atlassian products
More styles, more advanced triggers, conditions and actions
Advanced audit logs and configuration for automation
Under Automation settings, users can access these new features via Automation. Some users will also be able to access existing rules within their old settings. These old settings have been renamed Legacy Automation.
To get the most out of Automation, we recommend using the new, enhanced-feature version for any new rules you create.
When Legacy Automation is deprecated at some point in the future, you won’t need to do anything.
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