Get started with Jira Service Management for adminsYour first stop for learning how to get started with Jira Service Management.
Get started with Jira Service Management for agents Learn how to succeed in your role as a service project agent.
Get started with Jira Service Management for adminsYour first stop for learning how to get started with Jira Service Management.
Get started with Jira Service Management for agents Learn how to succeed in your role as a service project agent.
Configure a company-managed project as an administratorSet up your service project in a way that empowers your agents and your customers get help for their requests.
Manage and administer team-managed service projectsWith team-managed service projects, your teams can manage their own work and process, without having to reach out to a Jira admin.
Discover IT service management (ITSM)Learn about ITSM and the strategic approach to designing, delivering, managing, and improving the way businesses use IT.
Help customers as a service project agentUnderstand how to effectively serve your customers as a service project agent.
Best practices for teams using Jira Service ManagementFollow proven patterns for setting up Jira Service Management for IT and software development teams.
Learn the Jira fundamentals powering Jira Service ManagementJira products share a set of core capabilities that you'll want to understand to get the most out of Jira Service Management.
Manage your assets and configuration items with AssetsLearn how to manage assets and configuration items with Assets in Jira Service Management.
Moving to Jira Service Management CloudResources to help you plan and set up a successful move to cloud.
Use forms in Jira Service ManagementLearn how to use forms to gather more information from your customers and team.
Add a name and logo to your portalChange the name of your portal, welcome customers with an introduction, and add your company’s logo to reflect its brand.View topic
Use an existing email address to receive requestsAdd a custom email address that you can send to customers to start using right away.View topic