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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Add people from Google, Slack, or Microsoft

You can add anyone to Jira Service Management from Google, Slack, or Microsoft (or all three). It’s quick, convenient, and secure.

Once your teammate is added, they can collaborate with you directly in Jira Service Management.

Depending on your product access settings, an admin may need to approve your request first

Add a teammate

  1. Select People in the top navigation.

  2. Click + Invite a teammate.

  3. Select Google, Slack, or Microsoft.

  4. Allow Atlassian access to connect Jira Service Management to your Google, Slack or Microsoft accounts.

  5. Enter your teammate's info and they’ll get an email inviting them to collaborate with you.


You can continue to add people using their email address if you prefer.


Additional Help