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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Customize your customer portal in team-managed projects

Reassure your customers and let them know they're in the right place from the moment they land on your portal by customizing it.

Change the name of your portal, welcome customers with an introduction, and / or add your company's logo to use its brand.

You must be a project administrator to customize your portal.

To customize your portal:

  1. From your service project, go to Project settings () > Channels > Customer portal .

  2. Edit the Name, Introduction text, and Logo fields as needed.

Your logo will also appear in notifications sent by your service project.


This page is for team-managed projects

If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


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