• Products
  • Get started
  • Documentation
  • Resources

Unlicense agents

You must be a Jira administrator to remove an agent's license.

To unlicense an agent:

  1. Go to Settings () > User management.

  2. Select a user.

  3. Under Access, untick the Jira Service Project box.

The agent's license is released, and they are removed from the jira-service-project user group. This means that they won’t be able to work in any service project on that site.


Are you on the right help page?

If the image in the lower-left of your service project sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.

Last modified on Nov 9, 2020
Cached at 6:24 AM on Mar 1, 2021 |

Additional Help

Ask the Community