Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Unlicense agents
You must be a Jira administrator to remove an agent's license.
To unlicense an agent:
Go to Settings () > User management.
Select a user.
Under Access, untick the Jira Service Project box.
The agent's license is released, and they are removed from the jira-service-project user group. This means that they won’t be able to work in any service project on that site.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Last modified on Nov 9, 2020
Cached at 1:14 PM on Aug 1, 2021 |
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