Create a customer service space
Jira Service Management comes with a template you can use to serve external customers.
Best practices for serving external customers
Set up request types to get information from your customers
Change your request types to fit the needs of your organization and serve your customers better.
Fill a knowledge base so customers can help themselves
Write articles so that your customers can help themselves if they have any problems.
Support multiple clients with a single Jira site
Learn how to support and serve multiple clients of your organization through a single Jira Service Management site.
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