Add a login message in a help center

You can use login messages to welcome your customers to the help center or to give them instructions like which email address to use when logging in. You could also add a support email address here for customers to reach out to if they’re having trouble logging in.

You need to be a Jira admin to add a login message to the help center.

How you add a login message depends on whether your help center is labeled Modern or Legacy. Find out which help center you're using.

Add a login message in a Modern help center

In a Modern help center, you add the login message from the Customize menu on the help center's navigation bar.

To add a login message in a Modern help center:

1. Open the help center you want to add the login message to.

2. Select Customize at the top right of the navigation bar.

3. Select Add login page message.

4. Add a title and message, then save your changes.

Add a login message in a Legacy help center

In a Legacy help center, you add the login message from the Customise menu.

To add a login message to a Legacy help center:

1. Select Settings () at the top right.

2. From the dropdown menu, select Jira apps.

3. Under the Jira Service Management header, select Help center permissions.

4. Under Help center management, select View all help centers.

5. On the card for the help center you want to add the login message to, select … at the top right.

6. Select Customise look and feel. The help center opens.

7. Select Customise at the top right, and from the dropdown, select Add login page message.

8. Add a title and message.

9. Select Add a translation if you would like to make the login message available in multiple languages.

10. Add a title and message and select Save changes.