Assign yourself to a customer's request
When customers send requests to your service project, they end up in your queues where you can assign the request to someone.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Explore a demo service project
To have a demo service project, the first project on your site must be created using any template other than the IT service management template.
The demo service project is an example project designed for you to play around with. Use the sample data to explore different settings and features before using them in your live projects.
To go to your demo service project:
Select Projects > View all projects.
Select the Demo service project.
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