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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Give permission to link assets from help center

Customers can link assets to their request when raising a request in the help center if an asset field is available. You can give your customers permission to do this by adding a visible asset management field to a request type.

You must be a project administrator to configure request types.

To add an asset management field:

  1. From your service project, go to Project settings () > Request types.

  2. Select Edit fields for the request type you want customers to link assets to.

  3. Select + Add a field > Linked assets > Apply.

 

Additional Help