Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Customers go to your help center and portal to request help. By customizing the help center and portal, you can ensure that your customers see all relevant information they need at the right places, while delivering a consistent brand experience.
What can I customize about the help center?
Learn about the options you have for customizing your help center.
Brand your portal
Each service project has its own portal which you can customize to fit your organization's brand.
Brand your help center
Customize the look and feel of your help center to match your company’s branding.
Add announcements to your help center or portal
Learn how to add announcements to your help center or portal in company-managed projects.
Add a login message in your help center
Guide your customers to access your help center seamlessly with a login message.
Add links to external resources in your portal
Let your customers and team access helpful external resources and tools directly from your portal.
Edit the home page layout in your help center
Edit the home page layout in your help center to let customers quickly find what they’re looking for.
Feature service projects in your help center
Help your customers find business-critical and relevant service projects faster by featuring them in your help center.
Was this helpful?