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Best practices for incident management

To allow you to provide the best response when incidents occur in your business, Jira Service Management provides an Information Technology Infrastructure Library (ITIL) compliant incident management workflow. This workflow can be customized to suit your needs and reduce downtime and negative impacts on business.

To customize incident management workflows you need to be a Jira or project admin.

Last modified on Nov 9, 2020
Cached at 3:38 PM on Oct 20, 2021 |

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