How to use reports for Assets

The Assets dashboard in Jira Service Management is a comprehensive platform designed to provide insights into your assets and configuration data. With a variety of pre-configured charts, it offers a visual representation of your objects, their associated issues and the projects they belong to, as well as how long each is in use.

You need to be a Jira admin in order to access this view-only report. Reports for Assets is available to all Premium and Enterprise users of Jira Service Management.

To access reports for Assets:

• Navigate to your project > Assets

• Select Reports at the top of the page

Reports for Assets

The dashboard is divided into 4 separate reports. Each report contains charts that visualize data according to the filters selected. You can also subscribe to a report to get email updates, save the current filters as new reports for later use, and export reports as downloadable PDFs and CSVs.

This guide will explain how to do all the above, how to use each filter and the charts they control, and provide some suggested use cases. Each report can be accessed from the navigation bar on the left side of the screen.

Subscribe for email updates

You can subscribe to email updates on the reports. Subscribers will receive scheduled emails with regular updates. You can add also stakeholders to these subscriptions, so you don’t have to manually share reports. Opt in or out of the scheduled updates as needed.

To subscribe to reports for Assets:

• Navigate to the report you want emails for

• Select the icon in the top right, then select Add subscription

1. Now you can set up your subscription preferences according to your team's needs:

   1. Name: The name of the subscription

   2. Frequency: How often to send the subscription

   3. Day of week: The day to send the subscription; only available if Frequency is set to Weekly

   4. Day of month: The day of the month to send the subscription; only available if Frequency is set to Monthly

   5. Hour of day: The hour (in UTC time) to send the subscription

   6. Subscription controls: Customize your subscriptions by setting specific values to the controls

   7. Format: PDF, CSV, or both

   8. Include inline image: Select to add an image of the dashboard to the subscription

   9. Subscription recipients: Add people who should receive the subscription. Subscription recipients must have access to the dashboard.

2. Select Add.

Read more about dashboard subscriptions

Save and update reports

You can also save your reports for later use, keeping the set global and chart-level filters.

To save a report:

• Navigate to the report you want to save

• Select Save in the top-right of the screen, and enter a name for the report

• Select Save

To change the report’s name, select the name at the top of the report, enter the new name, and then select the icon.

If you change the filters and want to save them, select Update in the top-right.

Export reports

You can export reports and download them as PDFs or CSVs.

To export a report:

• Navigate to the report you want to export

• Select the icon in the top-right.

• Select Download as PDF or Download as CSV

Filters for all reports

These filters are the top-level filters that are then applied to all the other charts in the report - e.g. the IT Department’s schema that stores all the team's information about laptops, software, servers etc.

Objects by attribute

This report provides insights into how many objects possess certain attributes.

The objects by attribute report contains the following charts:

• Number of objects by attribute - groups the results to show the aggregated number of all the attribute values based on the selected attribute type.

• Object attribute details - allows you to explore the particular attribute values related to the selected object type attributes.

Analysis of objects by issue

This report provides insights about issues that are linked to objects.

The objects by issue report contains the following charts:

• Issues linked to objects - shows how many issues are linked to objects of the selected object type attribute.

• Issues by object - displays all the issues that are linked to the selected object type attribute.

Objects over time

This report provides insights into objects over a period of time, based on their creation date.

The objects over time report contains the following charts:

• Number of objects created - displays the total number of objects created over the selected timeframe of the object type selected in the Filters for all reports section. This number is cumulative.

• Number of objects - shows the total number of objects by date attributes over time, based on the object date type attributes filter selected above.

Attribute analysis

This report provides insights into attribute changes over time.

The objects over time report contains the following charts:

• Attribute value over time - allows you to analyze an attribute's changes over a given period.

• Compare object type attributes - provides a comparison of different attributes of an object type.