Your first stop for learning how to get started with Jira Service Management.
What does the integration offer?
sends alert notifications to API with detailed information. acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
When a alert is resolved, the integration closes the alert automatically.
How does the integration work?
When an alert is created on , an alert is created in automatically through the integration.
Set up the integration
is an API-based integration. Setting it up involves the following steps:
Add a integration in
Configure the integration in
Add a Riemann integration
To add a integration in , complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the API key.
You will use this key while configuring the integration in later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in Riemann
To configure the integration of with , add the config line copied from to your riemann.config file. This allows to start sending alerts to .
This is an API-based integration, so dynamic (draggable) properties such as custom priority, payload, URL, and headers aren't available.