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Resolve a customer's request

Once you’re done with a customer’s request, you can resolve it.

To resolve a customer’s request:

  1. From your service project, go to Queues.

  2. Select the request you want to resolve.

  3. Select the Status and transition it to Resolved.

Last modified on Nov 9, 2020
Cached at 8:51 PM on Dec 4, 2020 |

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