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Create security levels for issues

You can create issue security levels so you and your team can control who can see particular issues. This can be useful when you receive requests that contain confidential or sensitive information.

You need to be a Jira admin to configure issue-level security.

Create an issue security scheme

First, create an issue security scheme. This scheme can be associated with your project to apply its security levels to issues in your project.

  1. Select Settings (), then select Issues.

  2. Under ISSUE ATTRIBUTES, select Issue security schemes.

  3. Select Add issue security scheme.

  4. Enter a name and description, then select Add.

Set up your security levels

Next, you need to add issue security levels to your scheme and add members to each security level so you can control which user or group of users can view an issue.

  1. Select Security Levels in the Actions column of your issue security scheme.

  2. Enter a name and description, then select Add security level.

  3. Select Add in the Actions column of your security level.

  4. Select the appropriate user, group or project role, then select Add. You can only add one at a time.

  5. Repeat steps 1-4 until you have set up all your security levels.

Set the default security level for your issue security scheme

Now you can set the default security level that will be applied to issues. Some things to keep in mind when setting a default security level: 

  • If the reporter of an issue does not have the 'Set Issue Security' permission, the issue will be set to the default security level

  • If an issue security scheme doesn't have a default security level, anyone will be able to see the issues

To set the default security level, find the appropriate Security Level and select Default in the Actions column.

To remove the default security level, select Change default security level to "None" above the table.

Assign the issue security scheme to your project

Next, you need to assign the issue security scheme to your project.

  1. Select Projects, then select your project.

  2. From the navigation on the left, select Project settings, then Issue security.

  3. Select Actions, then Select a scheme or Use a different scheme (to change schemes).

  4. In the Scheme drop-down list, select your scheme, then select Next.

  5. Select the security levels for any existing issues you have, then select Associate.

  6. Select Acknowledge.

Allow users to set the security level of issues

You can now determine who can set or change the security level of an issue.

  1. In Project settings, select Permissions.

  2. Select Actions, then Edit permissions.

  3. Find the Set Issue Security permission and select Update.

  4. Select the users or group of users who need to be able to change the security level of an issue, then select Update.

Add the security level field to your issue types

  1. In Project settings, select Issue types.

  2. Select the name of the issue type you want to add the field to.

  3. Select the Fields button in the top right corner of the page.

  4. At the bottom of the page, select the drop-down list, then select Security level.

You can now set or change the security level of issues that use this issue type.

Set the security level of an issue

To set the security level of an issue:

  1. Select an issue.

  2. Select Set security level () in the top right corner of the page.

  3. Select the appropriate security level for the issue from the drop-down list.


Additional Help