Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
How does project setups differ in team-managed projects?
Company-managed and team-managed projects are set up differently. Company-managed projects share configurations; team-managed projects are configured independently.
In company-managed projects, fields are placed on screens. Then, screens, issue types, workflows, and statuses are mapped to schemes that are shared across all projects in your Jira instance.
In team-managed projects, admins don’t have to configure schemes and screens. Each project has its own fields, request types, workflows, and statuses: all of which can be configured for that particular project. This means that each project configuration must be configured individually — they can’t currently be shared across projects.
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