Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Add an agent to your service project
Project administrators can add agents who already have a license (e.g. they’ve been added to another service project) to their service project. Jira administrators can add anyone (new and existing agents) to a service project.
To add agents:
From your service project, go to Invite team.
Your agent is added to the Service Project Team role and receives an email with a link to the service project.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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