Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Project administrators can add agents who already have a license (e.g. they’ve been added to another service project) to their service project. Jira administrators can add anyone (new and existing agents) to a service project.
To add agents:
From your service project, go to Invite team.
Your agent is added to the Service Project Team role and receives an email with a link to the service project.
Are you on the right help page?
If the image in the lower-left of your service project sidebar states you're in a next-gen project, check out these next-gen project articles instead.
Learn more about the difference between classic and next-gen projects.
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