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Add an agent to your service project

Project administrators can add agents who already have a license (e.g. they’ve been added to another service project) to their service project. Jira administrators can add anyone (new and existing agents) to a service project.

To add agents:

  1. From your service project, go to Invite team.

  2. Your agent is added to the Service Project Team role and receives an email with a link to the service project.

Invite team modal

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Additional Help