Add an agent to your service project

Project administrators can add agents who already have a license (e.g. they’ve been added to another service project) to their service project. Jira administrators can add anyone (new and existing agents) to a service project.

To add agents:

1. From your service project, go to Invite team.

2. Your agent is added to the Service Project Team role and receives an email with a link to the service project.