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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Create linked issues to collaborate with other Jira products

You can escalate a Jira Service Management issue to other Jira products by creating a linked issue. Jira Software and Jira Work Management teams get the most use of this technique when they can view and comment on issues in your service project.

Both administrators and agents can create a linked issue.

To create a linked issue:

  1. Go to the issue view of the issue you want to link.

  2. Select >

  3. Choose and select the project you want to link to.

  4. Fill in the rest of the details for the linked issue.

  5. Select Link.

Learn more about giving other Jira teams permission to view and comment on issues.

Additional Help