• Products
  • Get started
  • Documentation
  • Resources

Change project customer permissions

Based on global permissions, a project admin can choose to open up a service project to any customer who raises a request, or limit it to customers added by their team. They can also choose to let customers share requests with anyone in their organization or only people who have access to the same service project.

If you're a project admin, to view or change customer permissions for your project:

  1. From your service project, go to Project settings > Customer permissions.

  2. Under Service project access, select who can access the help center and send requests.

  3. Under Customer sharing, select who customers can share requests with.

  4. Select Save.

Learn more about how global customer permissions impact project permissions.

Last modified on Jul 28, 2021
Cached at 3:40 PM on Jul 31, 2021 |

Additional Help

Ask the Community