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Add, edit, and delete domains from the allowlist

Emails received from domain names in the allowlist are never filtered out. Add your trusted domains to the allowlist so you'll always receive their requests in your queues.

You must be an admin to add, edit, and remove domains from the allowlist.

To create, edit, or remove a domain from the allowlist:

  1. From your service project, go to Service project settings () > Channels > Email.

  2. Click , then click select Manage allowlist.

  3. Click + Add domain name, or if you have trusted domains, select Edit or Delete depending on what you want to do.

Allowlists only support domain matching; domains are matched on the entire domain section of the email address. For example adding 'atlassian.com' will match 'anyuser@atlassian.com' but not 'anyuser@atlassian.com.au' or 'anyuser@mail.atlassian.com'.


This page is for team-managed projects

If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Apr 7, 2021
Cached at 3:34 PM on May 15, 2021 |

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