Your first stop for learning how to get started with Jira Service Management.
To delete a request type:
Next to the request type you want to delete, select More () > Delete request type.
If you have requests currently using this request type, we'll warn you before you delete them. You’ll have to update these requests to use a new request type, as any details or fields unique to the deleted request type will no longer be visible. will walk you through how to update those requests, if needed.
To delete an email request type, you will need to first turn off email requests for the service project, then follow the steps above. To turn off email requests for a service project:
Select More and then choose Disable all email requests.