Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
To delete a request type:
From your service project sidebar, select Project settings () > Request types.
Hover over the request type you want to delete.
Select the trashcan icon and select Delete.
If you have requests currently using this request type, we'll warn you before you delete them. You’ll have to update these requests to use a new request type, as any details or fields unique to the deleted request type will no longer be visible. Jira Service Management will walk you through how to update those requests, if needed.
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