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Disable an automation rule


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This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.

To disable an automation rule:

  1. From your service project sidebar, select Project settings > Legacy automation. In team-managed service project, select Service project settings.

  2. Click the rule you want to disable to open the rule configuration screen.

  3. Choose rule options ().

  4. Toggle Rule enabled to disable the rule.

Disabled rules appear in your automation list with a DISABLED badge.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


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