Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Disable an automation rule in team-managed projects
Are you looking for Automation?
This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.
Sometimes automation rules are no longer needed, but you think you might need it again in the future, or you want to keep the set-up for reference. In this case, you can disable the automation rule rather than delete it.
You must be an admin to disable an automation rule.
To disable an automation rule:
From your service project sidebar, go to Project settings () > Automation.
Select the name of the rule to disable.
Choose rule options ().
Toggle Rule enabled.
Disabled rules appear in your automation list with a DISABLED badge.
This page is for team-managed projects
If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Was this helpful?