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What does the integration offer?
has a webhook integration with . Use the integration to send alerts to 's API with detailed information. acts as a dispatcher for alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
This document describes how to configure the integration and details of data that receives from .
How does the integration work?
When an alert is created via alert checkers added to contact in , an alert is also created in automatically through the integration.
When a recovery alert is created via alert checkers and added to contact in , the related alert is closed in automatically through the integration.
Set up the integration
is an API-based integration. Setting it up involves the following steps:
Add an integration in
Configure the integration in
Add an Observium integration
To add an integration in , complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the API URL.
You will use this URL while configuring the integration in later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Configure the integration in Observium
To configure the integration of with , complete the following steps:
In Observium, select Contacts > Add Contact.
Select "JSM" for Method.
Enter values into Responders list as needed.
Paste the API URL copied previously into URL.
Sample payload sent from Observium
parses the payload as follows: