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View team member licenses

When a Jira administrator adds a new agent to the project, the agent is also assigned a Jira Service Management license and added to the service-project-users license group.

You must be a Jira administrator to view licenses of team members.

To view what license or group a user belongs to:

  1. Go to Settings () > User management.

  2. Select a user on the Users page.

  3. Under Groups, check what licenses the user has.

To find the number of users that are under the service-project-users group:

  1. Go to Settings () > User management.

  2. Select Groups on the left-hand menu.

  3. Select service-project-users group.

  4. Check the number of users under this group under Group members.

Learn more about exporting users from a site.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Additional Help