Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
View team member licenses
When a Jira administrator adds a new agent to the project, the agent is also assigned a Jira Service Management license and added to the service-project-users license group.
You must be a Jira administrator to view licenses of team members.
To view what license or group a user belongs to:
Go to Settings () > User management.
Select a user on the Users page.
Under Groups, check what licenses the user has.
To find the number of users that are under the service-project-users group:
Go to Settings () > User management.
Select Groups on the left-hand menu.
Select service-project-users group.
Check the number of users under this group under Group members.
Learn more about exporting users from a site.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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