Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Edit a status
Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.
To edit a status that has been added at an Insight configuration level, you need to be logged in as a Jira admin.
Select Insight in the top navigation bar.
Select Configuration.
Under the Statuses tab, select the Name, Description, or Category to edit.
Select Update.
To edit a status that has been added to an individual schema, you need to have Object Schema Manager permissions.
Select Insight in the top navigation bar.
Select Object schemas.
Select Configure in the row of the relevant schema.
Under the Statuses tab, select the Name, Description, or Category to edit.
Select Update.
Last modified on Apr 1, 2021
Cached at 9:06 PM on Oct 23, 2021 |
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