Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Edit a status
Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.
To edit a status that has been added at an Insight configuration level, you need to be logged in as a Jira admin.
From your service project, go to Insight > Configure Insight.
Under the Statuses tab, select the Name, Description, or Category to edit.
Select Update.
To edit a status that has been added to an individual schema, you need to have Object Schema Manager permissions.
From your service project, go to Insight > Object schemas.
Select Configure in the row of the relevant schema.
Under the Statuses tab, select the Name, Description, or Category to edit.
Select Update.
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