Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Add your users to your service project so they can interact with each other.
What users and roles are there?
When someone joins a service project, they’re added to a group of users with a role in that service project.
Add your customers so they can raise requests
Add your customers to your service project so they so you can start receiving requests.
Add your service project agents to work on requests
To work on customer requests, learn how to add your service project agents.
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