Add your service space agents to work on requests
Add agents to your Jira Service Management service space so they can start working on customer requests.
Fresh terminology for automation rules and components
An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation
Involve the people who use your service space
Add people to your service space so that they can work together.
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