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Jira Service Management and Software can share custom fields

Bug issues in Jira Service Management can be matched with those in Jira Software if they share custom fields and screens. We suggest you replicate the issue fields and screens from your Jira Software bug issues in your Jira Service Management request types.

Work with your Jira Software team and Jira administrators to share custom fields between your request types and development projects.

Learn how to Add a new custom field to a service project.


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