Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Where can forms be used?
Find out where you can use forms, and how you can use them in each location.
About form settings
Find out more about each available setting for your form.
What are form states?
Discover more about what it means for a form to be open for edits, submitted, or locked.
Create an issue using a link to a form
Find out how to get a link to a form to create issues.
How forms work in the issue view
Find out how forms behave in the issue view.
View, add, or edit a form on an issue
Find out how to view, add, or edit forms on issues.
Open customer edits, or download a form on an issue
Discover how to open customer edits, or download a form as a PDF or XLSX file on an issue.
Delete a form from a service project
If you no longer need a form, you can delete it from your service project.
What are form fields and Jira fields?
Learn how form fields and Jira fields differ and how they can be linked to work together.
Link a form field to a Jira field
Create form fields that link to Jira fields to keep workflows, automations, and reporting in sync.
About duplicate form fields and Jira fields
Learn how form fields and Jira fields can be linked to work together.
Add or unlink a data connection from a form
Learn how to add a data connection to a form so that you can populate form fields automatically.
Create, edit, test, or delete data connections for forms
Learn how to create, edit, test, or delete data connections that you can use with forms.
Add a form to a request type
Add a form with conditional sections, rich formatting and linked Jira fields to a request type.
Add translations to a form
Find out more about how you can add translations to a form
Copy a form to another project
Learn how to copy a form and use it in another service project, business project, or software project on the same site.
Create or edit a form
Learn how to create a new form or edit an existing one.
What are forms?
Discover what forms are and how they work in Jira Service Management.