Use forms in Jira Service Management

Discover what forms are and how they work in Jira Service Management.

Learn where you can use forms, and how you can use them in each location.

Learn how to create a new form, use a template, or edit an existing form.

Learn about each available setting for your form.

Add a form with conditional sections, rich formatting and linked Jira fields to a request type.

Learn more about what it means for a form to be open, submitted, or locked.

Learn how to get a link to a form to create issues in Jira Service Management.

Learn how forms behave in the issue view in Jira Service Management.

Learn how to view, add, or edit forms on issues.

Learn how to reopen a submitted form, delete it, or download it as a PDF or XLSX from an issue.

Learn how to copy a form and use it in another service project, business project, or software project on the same site.

If you no longer need a form, you can delete it from your service project.

Learn how form fields and Jira fields differ and how they can be linked to work together.

If you want to gather information in a form but have the form field populate an existing Jira field, you can link them.

Learn how form fields and regular Jira fields are slightly different, but can be linked to work together.

Learn how to add a data connection to a form so that you can populate form fields automatically.

Learn how to create, edit, test, or delete data connections that you can use with forms.