Use forms in Jira Service Management

Find out where you can use forms, and how you can use them in each location.

Find out more about each available setting for a form.

Discover more about what it means for a form to be open for edits, submitted, or locked.

Find out how to get a link to a form to create work items.

Find out how forms behave on work items.

Find out how to view, add, or edit forms on work items.

Discover how to open customer edits, or download a form as a PDF or XLSX file on a work item.

If you no longer need a form, you can delete it from your service project.

Learn how form fields and Jira fields differ and how they can be linked to work together.

Create form fields that link to Jira fields to keep workflows, automations, and reporting in sync.

Learn how form fields and Jira fields can be linked to work together.

Learn how to add a data connection to a form so that you can populate form fields automatically.

Learn how to create, edit, test, or delete data connections that you can use with forms.

Find out how you can retrieve smart values for forms and form fields

Add a form with conditional sections, rich formatting and linked Jira fields to a request type.

Find out more about how you can add translations to a form

Learn how to copy a form and use it in another service project, business project, or software project on the same site.

Find out how to create a new form, use a template or edit an existing one.

Find out how you can restrict who can view certain forms once submitted

Discover what forms are and how to use them in Jira Service Management.