Create a post-incident review using Atlassian Intelligence
Atlassian Intelligence is available and automatically activated for all apps on Premium and Enterprise plans. Organization admins can manage Atlassian Intelligence preferences by going to Settings, then Atlassian Intelligence in Atlassian Administration.
Post-incident reviews (PIRs) or postmortems help teams learn from incidents and find ways to prevent or manage future incidents.
Atlassian Intelligence (AI) speeds up the process of generating PIRs. AI can automatically generate an incident summary for you, so your on-call teams can save time.
Generate an incident summary for a PIR using Atlassian Intelligence
To generate an incident summary for a PIR using Atlassian Intelligence:
Activate Atlassian Intelligence if you haven’t already.
In your space, select Incidents.
Select the incident you want to create a PIR for.
Select Add PIR.
Select Suggest description.
If you’ve created a Slack channel for the incident and have permissions to access it, Atlassian Intelligence includes data from the channel.
Review the generated content.
Select Add to description.
The content gets copied into the Description field.
Edit as desired.
Select Create.
Let us know what you think
As you go through the experience, use thumbs-up 👍 or thumbs-down 👎 for the Atlassian Intelligence-generated incident summary that you can use to create a PIR to let us know if it made sense to you or not. For example, if you believe the incident summary isn’t accurate or incomplete, select the thumbs-down icon and share the details.
Data usage and transparency
This particular feature uses generative AI. Read the AI transparency note for the post incident review feature
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