Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Data Manager - Snapshot
Assets Data Manager for Jira Service Management Cloud is a Premium and Enterprise only feature that is currently in Open Beta development. View and vote on our list of upcoming features.
If you find a bug or have questions, please reach out to Atlassian Support or the Atlassian Community.
A Snapshot is a point-in-time record of your data that can be used in the Comparison Grid and Trendline chart. Some sample uses of the Snapshot feature:
If you have a Comparison Grid that shows the number of Windows Desktops in the environment, when a snapshot is taken it records the value in that field now, so that when data is re-imported, the Comparison Grid can show today versus yesterday, where yesterday is the snapshot record.
In a Trendline Chart the data points required each day are taken and Snapshotted to enable the trends to show over time.
Snapshots are created when the silent importer is run - they are not created when an import is triggered using the Import functionality within Data Manager itself.
Was this helpful?
Still need help?
The Atlassian Community is here for you.