• Get started
  • Documentation
Products
Get started
Documentation
Resources
Atlassian Support
/
Jira Service Management
/
Resources
/
Connect, cleanse, reconcile data with Assets Data Manager
/
Learn about Adapters
Cloud

Data Manager - Entra ID User Adapter

Assets Data Manager for Jira Service Management Cloud is a Premium and Enterprise only feature that is currently in Open Beta development. View and vote on our list of upcoming features.

If you find a bug or have questions, please reach out to Atlassian Support or the Atlassian Community.

Introduction

Entra ID User is a tool produced by Microsoft that is used for Systems Management.

Entra ID User Adapter uses an API connection to bring data into Assets Data Manager.

The Entra ID User connector requires you to register an application on the Azure Portal to obtain a Tenant ID, Client ID, and Client Secret. Liaise with your Microsoft Azure Subject Matter Expert for assistance.

How do I connect this tool to Assets Data Manager?

This task requires Data Manager Adapters admin permissions to complete. See how permissions and roles work in Data Manager.

 

Follow this procedure to connect this tool to Assets Data Manager using the custom-built Adapter:

  1. Gather all of the information listed in the Data Manager Fields section, such as the Name, Object Class, Data Source Name, and Data Source Type.

  2. Gather all of the information in the Entra ID User Fields section - this may require consultation with the subject matter expert (SME) for Entra ID User.

  3. Within Data Manager:

    1. Create a new job by selecting the Adapter that matches your tool.

    2. Configure all of the required fields with the appropriate information.

  4. Within Entra ID User:

    1. To properly configure authentication and authorization, follow all of the steps listed in the Authentication and Authorization section below.

    2. Review the information in the API Call section, below, and ensure the endpoints are available.

    3. Review the information in the Fields Retrieved section, below.

  5. Each time this job is run, the data your have selected will be brought into Data Manager using the configured Adapter and become Raw Data.

Data Manager Fields

You will need to specify the following information from Assets Data Manager:

  1. Name - the name of the Connection, visible as the job name in Adapters.

  2. Object Class - the name of the Object Class you want to the data to be loaded into.

  3. Data Source Name - The type of data being created; which is usually the tool name, e.g AD, Qualys etc. Note: This can be the same as Name.

  4. Data Source Type - What type of data is Data Platform providing? This is usually the name of the tool (e.g. SCCM, JSMAssets, Qualys) or the discipline (e.g. Asset, CMDB).

Entra ID User Fields

You will need to specify the following information from Entra ID User:

  1. Tenant-ID - a unique identifier that identifies the Entra ID tenant to use for authentication.

  2. Client-ID - a unique identifier to identify the Microsoft application in Entra ID.

  3. Client Secret - a secret string that the application uses to prove it's identity when requesting a token.

  4. API Timeout - the amount of time before the service times out.

API Timeout

An API Timeout occurs if the service takes longer than expected to respond to a call. If a timeout occurs, it results in a ‘500 error’ status code with details about the timeout in the response. Timeouts are typically caused by one of two things:

  • the call involves too much data

  • there is a network or service issue 

The default value for this field is 0, but we recommend setting this field manually to a value of 9000.

If the data source server cannot handle this value, we recommend gradually lowering the API Timeout value to a minimum of 2000, or to consult the vendor documentation for further guidance.

  1. API Limit - the Api Limit field allows the enforcement of the amount of request/quantity of data (or records) to be consumed by the Data Manager and transferred to the back-end staging database.

By default, the API limit is set to 0 for the Adapter – meaning that there are no restrictions. However if connecting to a Entra ID source that is heavily populated with data, the best practice is to limit the rate to 1000.

Authentication and Authorization

  1. Register the application using the Azure Portal to obtain the Tenant ID, Client ID and the Application ID.

  2. Generate the Client Secret to obtain the Client Secret ID.

  3. On the application's Overview page, under Manage, select API Permissions > Add a permission.

  4. Select Microsoft Graph from the list of available APIs. Then add the permission 'User.Read.All' and grant admin consent.

  5. Select Add Permissions.

API Call

The API Call for Entra ID Device is User.Read.All.

Fields Retrieved

The following fields are retrieved:

1 2 3 4 5 6 7 8 9 10 11 id BusinessPhones DisplayName GivenName JobTitle Mail MobilePhone OfficeLocation PreferredLanguage Surname UserPrincipalName

Still need help?

The Atlassian Community is here for you.
Ask the Community
On this pageIntroductionHow do I connect this tool to Assets Data Manager?Data Manager FieldsEntra ID User FieldsAuthentication and AuthorizationAPI CallFields Retrieved
CommunityQuestions, discussions, and articles