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Configure Computed Issues

Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.

This task requires Data Manager admin permissions to complete. How permissions and roles work in Data Manager.

When Computed Dictionaries are used to normalize data during the Import operation, any discrepancies found between the dictionary and your data will appear in a list called Computed Issues.

For each issue, you can choose to create a new value or link the value to an existing dictionary.

Use Computed Issues

To use Computed Issues:

  1. From within Data Manager, select Settings.

  2. Select Computed Issues.

  3. Select the Computed Dictionary where Compute Issues have appeared in the last Import, and under Issue Count select the count.

  4. In the List of Computed Issues screen:

    1. Select the checkbox for each item that you wish to add to the Computed Dictionary.

    2. Select Add Selected.

    3. In the Add Values to Dictionary panel:

      1. Select the Computed Dictionary to which to add the value.

      2. Select the Computed Dictionary Group to which to add the value.

      3. Select Save to add the values.

These changes will not take effect until after a new import has been run. This may happen periodically if you have set up a schedule using the Cleanse & Import client. To resolve Computed Issues immediately, run an import for this Object Class.

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