• Products
  • Get started
  • Documentation
  • Resources

Data Manager - Roles

Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.

 

The tasks that a user can do in Data Manager depends on the role they are assigned. There are four roles in Data Manager:

Data Manager admin

The Data Manager admin role is the most permissive role. Data Manager administrators can add, move, change, update and delete items on all screens through the Data Manager section, but are unable to modify anything in the Adapters section unless they are also an Adapters admin. Data Manager admins are not able to set up an instance of Data Manager, which includes enabling Data Manager, generating tokens, and viewing a workspace ID.

Adapters admin

The Adapters admin role allows users to add, move, change, update and delete items on all screens in the Adapters section, but they are unable to modify anything in the Data Manager section unless also a Data Manager admin. Data Manager admins are able to set up an instance of Data Manager, which includes enabling Data Manager, generating tokens, and viewing a workspace ID.

Dashboards editor

The Dashboards editor role allows users to add dashboard groups and add, edit, modify the layout of, and delete Dashboards. Users can export, download, and delete their own dashboards, but not modify dashboards belonging to others.

In the Analysis section users can add, edit, and delete Tags, as well as view the the Object List and modify Column settings (to move columns around). They may save new Advanced Searches, as well as update the existing saved searches that they have access to.

In the Compute Dictionary section, users can only view the dictionaries, but can add new issues to a group in the Compute Issues section.

In the Cleanse and Import section, they can view items and view the Raw Data and Transformed Data for each Data Source, as well as view the Cleansing Statistics and Mapping Matrix.

Users with the Dashboard editor role cannot modify the Settings section.

Dashboards viewer

The Dashboards viewer is the most restrictive role. It allows users to view the Dashboards only. Users can export, download and delete their own dashboards only.

In the Analysis section, they may also view the object lists and modify Column settings (to move columns around) - they have the ability to view the saved searches and open existing saved searches, as well as to modify the saved searches without being able to save the adjustments.

In the Cleanse and Import section, they can view items and view the Raw Data and Transformed Data for each Data Source, as well as view the Cleansing Statistics and Mapping Matrix.

Users with the Dashboard viewer role cannot modify the Settings section.

Still need help?

The Atlassian Community is here for you.