Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Configuring Reasons
Assets Data Manager for Jira Service Management Cloud is a Premium and Enterprise only feature that is currently in Open Beta development. View and vote on our list of upcoming features.
If you find a bug or have questions, please reach out to Atlassian Support or the Atlassian Community.
View all Reasons
To view all Reasons in Data Manager:
Select Settings in the side navigation bar.
Select Reasons.
Create a new Reason
To create a new Reason in Data Manager:
Select Settings in the side navigation bar.
Select Reasons.
Select Add.
Enter a name for the reason.
Select Save.
Edit a Reason
To edit an existing Reason in Data Manager:
Select Settings in the side navigation bar.
Select Reasons.
Select the Reason you want to edit and select the Delete icon.
Modify the Name of the Reason and select Save.
Delete a Reason
To delete an existing Reason in Data Manager:
Select Settings in the side navigation bar.
Select Reasons.
Select the Reason you want to remove and select the Delete icon.
Select Delete.
Once you delete a Reason it will be permanently removed from your instance of Data Manager. Cleansing Rules you have associated with this Reason will not be removed.
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